Corporate Services Inc. - Fulfillment, Warehousing and Distribution Services

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	Tele-Services
Our Tele-Services group utilizes the latest technology coupled with a highly trained staff to manage your telephone and web-based communication needs.

		By outsourcing these customizable services, you will be able to focus on your core business. This translates into savings in manpower, capital expenditures and related overhead. Personnel & Technology Personnel who are carefully selected and specifically trained for each client's business Ability to design and maintain complex Interactive Voice Response (IVR) systems Attended or interactive inbound and outbound 800#s Fax broadcasting Extensive call monitoring for high quality standards Skills-based routing E-commerce solutions, like Web Chat and Web Call-Back
	Our Inbound Call Center Specializes in: Order entry and processing Rebates Information and literature requests Dealer look-up Promotional support Technical Help Desk	IVR Applications Literature requests and fulfillment Frequently Asked Questions (FAQs) Order status Automated dealer look-up within a mileage radius Menu options used for routing to specialized agents, and statistical analysis Flexible, powerful reporting capabilities including call times, origination, and duration
	Our team of talented, sophisticated telecommunication agents stay on the cutting edge of technology to provide the highest quality of service to meet your ever-changing needs.
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